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Haute Couture Tea

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In typical TWG Tea fashion, the art of gifting is perfected to the smallest detail, just as our finest teas of the world, so that every gift box becomes an emblem of elegance.

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Carefully packaged with TWG Tea signature gift wrap and artfully bound with a hand-tied ribbon featuring the iconic embossed logo, each order is transformed into an extraordinary experience. The finishing touch: personalise your gift with a few words. Our complimentary gifting service will print your messages on our signature yellow postcard.

Make your gift an exceptional one simply by selecting “This is a Gift”.

ICONIC GIFTS

Find the perfect gift within our thoughtfully curated collections.

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FOR THE COLLECTOR
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FOR HER
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FOR HIM
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FOR THE HOME

GIFTING WITH CARE

TWG Tea’s activity is rooted in sustainable development: only by respecting the environment can we also ensure that future generations will be able to enjoy the same quality teas we do today.

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Many of our teas come from countries so remote that organic methods are the only recognized methods of farming.


We have also put much thought into our choice of packaging materials; as such, our disposable products such as teabags are completely biodegradable and environmentally friendly using no plastics, glue or metal staples.

FAQ

Can I choose to receive a blank postcard?

Yes. If you have selected This is a Gift without including a gift message, we will provide a blank postcard in your parcel so you may include your own personalize message. 
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I have multiple orders, can I receive additional gift wrap?

Fret not! We will gladly gift wrap each product for you if you have selected This is a Gift. 
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Will the invoice be included in my parcel?

Physical invoices will not be included in your order. You will receive an electronic invoice attached to your Order Confirmation email. Kindly ensure the email address you’ve entered is valid to receive the latest updates on your order(s). 
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Will my order be gift wrapped if I did not select This is a Gift?

Orders will not be gift wrapped if This is a Gift is not selected. If you require more assistance, kindly contact us at Digital@TWGTea.com.
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Can the recipient exchange his gift?

The recipient may exchange any tea accessories within 30 days of the order. Perishables including packaged teas and tea leaves cannot be returned or exchanged due to health and hygiene reasons. Handcrafted tea accessories with natural irregularities should not be the basis for any returns or exchanges as well. For more information, please visit the following link: https://twgtea.com/eu/fr/customer-service/return-and-refund-policy
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Si vous ne trouvez pas votre question ici ou si vous avez besoin de plus d'informations, veuillez contacter notre équipe du Service Clientèle.

Si vous ne trouvez pas votre question ici ou si vous avez besoin de plus d'informations, veuillez contacter notre équipe du Service Clientèle. Contactez-nous

PAR TÉLÉPHONE

Pour toute question concernant une commande en ligne, veuillez nous contacter au +65 6383 1837

Pour d'autres demandes, veuillez nous appeler au +65 6733 7997

Du lundi au vendredi, de 9h à 18h (SGT)

Fermé les samedis, dimanches et jours fériés.

PAR COURRIER

TWG Tea
390 Havelock Road #05-01
King's Centre, Singapore 169662

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Contactez-nous

Du lundi au vendredi, de 9h à 18h (SGT)

Fermé les samedis, dimanches et jours fériés.

PAR TÉLÉPHONE
Demande à propos d’une commande en ligne
D'AUTRES DEMANDES
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VIA WHATSAPP
PAR COURRIER

TWG Tea
390 Havelock Road #05-01
King's Centre
Singapore 169662

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