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Haute Couture Tea
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In typical TWG Tea fashion, the art of gifting is perfected to the smallest detail, just as our finest teas of the world, so that every gift box becomes an emblem of elegance.
Carefully packaged with TWG Tea signature gift wrap and artfully bound with a hand-tied ribbon featuring the iconic embossed logo, each order is transformed into an extraordinary experience. The finishing touch: personalise your gift with a few words. Our complimentary gifting service will print your messages on our signature yellow postcard. Make your gift an exceptional one simply by selecting “This is a Gift”.
ICONIC GIFTS
Find the perfect gift within our thoughtfully curated collections.
GIFTING WITH CARE
TWG Tea’s activity is rooted in sustainable development: only by respecting the environment can we also ensure that future generations will be able to enjoy the same quality teas we do today.
Many of our teas come from countries so remote that organic methods are the only recognized methods of farming.
We have also put much thought into our choice of packaging materials; as such, our disposable products such as teabags are completely biodegradable and environmentally friendly using no plastics, glue or metal staples.
Can I choose to receive a blank postcard?
Yes. If you have selected This is a Gift without including a gift message, we will provide a blank postcard in your parcel so you may include your own personalize message.
I have multiple orders, can I receive additional gift wrap?
Fret not! We will gladly gift wrap each product for you if you have selected This is a Gift.
Will the invoice be included in my parcel?
Physical invoices will not be included in your order. You will receive an electronic invoice attached to your Order Confirmation email. Kindly ensure the email address you’ve entered is valid to receive the latest updates on your order(s).
Will my order be gift wrapped if I did not select This is a Gift?
Orders will not be gift wrapped if This is a Gift is not selected. If you require more assistance, kindly contact us at Digital@TWGTea.com.
Can the recipient exchange his gift?
The recipient may exchange any tea accessories within 30 days of the order. Perishables including packaged teas and tea leaves cannot be returned or exchanged due to health and hygiene reasons. Handcrafted tea accessories with natural irregularities should not be the basis for any returns or exchanges as well. For more information, please visit the following link: https://twgtea.com/policies/return-and-refund-policy
If you don't see your question here or if you require more information, please contact our Customer Service team.
If you don't see your question here or if you require more information, please Contact us
For all online order-related enquiries, please contact us at +65 6383 1837
For all other enquiries, please contact us at +65 6733 7997
Monday - Friday, 9am - 6pm (SGT)
Closed Saturdays, Sundays & Public Holidays.
TWG Tea390 Havelock Road #05-01King's Centre, Singapore 169662
Digital@TWGTea.com
TWG Tea390 Havelock Road #05-01King's Centre Singapore 169662
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